Our Terms

1. Acceptance of Terms

By accessing or using the Cato website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Cato provides an intelligent supply chain platform for healthcare customers, offering access to a wide range of medical-surgical suppliers and products including, but not limited to, Personal Protective Equipment, Non-Acute care products, Med-Surge supplies, Durable Medical Equipment, Cleaning & Infection Control products, OTC & POC Testing supplies, Diagnostic Supplies & Lab Equipment, Emergency Medical Supplies, Wound Care products, Office Supplies, and Air Purification Products.

3. User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Ordering and Purchases

4.1. By placing an order through our platform, you are making an offer to purchase products. All orders are subject to acceptance and availability.

4.2. Prices for products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason at any time.

4.3. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our site.

5. Product Information

While we strive to provide accurate product and pricing information, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

6. Shipping and Delivery

6.1. We integrate with multiple logistics providers to ensure efficient and cost-effective delivery across the USA.

6.2. Delivery times may vary depending on the product and your location. We are not responsible for delays outside our control.

7. Returns and Refunds

We pride ourselves on a 100% fulfillment rate. However, if you are not satisfied with a product, please contact us. We are committed to resolving your concerns through a refund or credit, ensuring your satisfaction.

8. Intellectual Property

The content, organization, graphics, design, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary rights. Copying, redistribution, use, or publication by you of any such matters or any part of the Site is strictly prohibited without our express prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Cato shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Relevant Jurisdiction], without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will always post the most current version on our site. By continuing to use the platform after changes become effective, you agree to be bound by the revised terms.

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